Their contact details are at the end of our. If you have any problems using the site, please check that your e-ticket has been correctly issued. Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive . From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. It shows the number of listings and priority, but not commercial overbookings, etc. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. No special service requirement is permitted when travelling on standby travel. The majority of our calls are managed by British contact centres. Lorem ipsum dolor sit, amet consectetur adipisicing elit. You are just a number to management, nothing individual. How do I review and update my personal information? In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. Please visit our Help centre for more support if you have a question about your booking or flight. Continue reading. 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 Tel: 0208 513 2525 (9-12.30, Mon-Fri) Address:Liaison Council, c/o BA Clubs, Regus 450, Bath Road, Longford, Middx,UB7 0EB, Retired Staff Association If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. . Get contact details including emails and phone numbers The action you just performed triggered the security solution. Passengers without a listing will be refused travel. This website is using a security service to protect itself from online attacks. If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. Answer Id 1957 The airport pair on your coupon must match the flight on which you wish to travel. At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. Address: www.rsaba.com, Solo Club Find Reviews. When do my Avios expire? British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. British Airways phone numbers 1890 626 747 33 17 32% Ireland 1866 835 4133 5 0 100% Mexico More phone numbers British Airways website www.britishairways.com What is British Airways's email addresses? Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this depends on availability. Important Information British Airways ID check Please note that your staff ID will be checked when you pick up the car. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3. Telephone: +233 (302) 214 970. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Up to 5 Website: www.ba.com/heritage Contacting British Airways - by phone or otherwise. Tel: 020 8562 5777 Try Social Media "DM via Twitter." Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. A free inside look at company reviews and salaries posted anonymously by employees. Need to get in touch with British Airways? Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. Use this form to log in to your account or to create an account for the British Airways executive club. Please refer to the FAQ on my.baplc.com for further information. How can I stop them expiring? BA has a dress code which is applied to rebate passengers. Please note that this form isnot intended to ask staff travel related questions. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off. Answer. AB2CD3. Refreshed every minute. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. Updated 22/09/2020 10.07 AM (BST). 159.65.154.158 British Airways is letting non-revenue staff passengers take onboard amenity kits and pyjamas as part of a series of improvements to help boost morale. 1-800-AIRWAYS Telephone: 1-800-247-9297 Daily, 7am - 1am: Eastern Standard Time (EST) Enquire about an existing holiday, hotel or car hire booking Telephone: 1-877-4282228 Monday - Friday, 7am - 3pm Saturday and Sunday, 7am - 3pm: Eastern Standard Time (EST) Enquire about group travel bookings Customer Service Resources Customer Relations postal address You'll see the most relevant contact details for you if you are logged in to ba.com. Staff travel colleagues will then be on-loaded via a dedicated Flight Management Desk in Zone A. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. 01, 02 and 03 numbers are included in allowances else geographic rate. Please contact your preferred travel agent for bookings of 10 or more people travelling together. million verified professionals across 35 million companies. Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. Business reporter British Airways has put thousands of its staff back on furlough because of delays to the restart of international travel. British Airways Employee Reviews about "staff travel" Updated Nov 29, 2021. Please ensure that your attire is appropriate for the cabin of eligibility. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Clear All. Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). If you're a former staff member/retired, the Touchdown websitehas all the information you need, with a special staff travel section within the "Help" area. How can I correct a mistake with one of the names in my booking? Passengers without bags should proceed to security. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. you have a Case Reference) and are waiting a . Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. You can also visit the offices located in different parts of our country. You should only go to the Staff Travel area located behind Zone A in T5 if: Additional information about Terminal 3 Staff passengers traveling to destinations from Terminal 3 will need to check-in at a check-in kiosk on arrival at the airport. Daily, 7am - 11pm: Eastern Standard Time (EST). While the business class service . Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. Your booking reference consists of a combination of 6 letters and numbers e.g. From this date support for former staff with staff travel concessions will be provided by the BA People Services and Staff Travel teams. Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight. By using ba.com you agree to the use of cookies. AB2CD3 How do I find my booking reference? Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. / expiry date / FAQs. You should then proceed to a bag drop desk. They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure. This information has been found through the company's General Terms & Conditions documentation or. Published Oct 14, 2021. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. USA: (Secure Flight data item added 18AUG10). You'll need your staff number/user ID and a BSAFE password to log into this system. You can email the site owner to let them know you were blocked. Flying on a stand-by ticket can be challenging. Through check-in Through check-in is not available to standby passengers. Amenity bags will not be given to staff who travel in premium cabins. If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. What ways can I check in? Calls cost 2,50p per minute plus your phone companys Access Charge. Serving and retired employees of British Airways: Please refer to the BA intranet -my.baplc.com - for all Staff Travel and Employee Self Service functions. Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. The majority of our calls are managed by British contact centres. Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. Seat allocation will depend on how you present yourself. Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details Now, we're looking to build on this spirit and passion to make tomorrow . 19,209 talking about this. Greater London UB7 0EB |. Staff passengers, who typically get at least a 90% discount on the usual ticket price, were previously banned from taking onboard goodies as a cost-cutting measure. British Airways Our partnership with British Airways British Airways connects you to nearly 250 destinations in 90 countries around the world from its major hub at London Heathrow. Please note that this form is not intended to submit staff travel related questions as these cannot be answered. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. When will I get a response from Customer Relations? Daily, 7am - 1am: Eastern Standard Time (EST), Monday - Friday, 7am - 3pmSaturday and Sunday, 7am - 3pm: Eastern Standard Time (EST). I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. Your booking reference consists of a combination of 6 letters and numbers e.g. If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). If not, please call us. The airline is the second largest UK-based carrier, based on fleet size and passengers carried, behind easyJet.In January 2011 BA merged with Iberia, creating the International Airlines Group (IAG), a holding company registered in Madrid, Spain. Looking for a particular British Airways employee's phone or email? BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. Email: ba.1.museum@ba.com Please contact the interline/staff travelteam within your own airline if you have any problems listing with your ticket. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! It is not possible to pre-book special meals for rebate passengers. If you are eligible for staff travel concessions you canview the Former Staff Travel guidein the Frequently Asked Questions section of the Employee Self Service (ESS) websiteby typing Former Staff Travel guide in the search box. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. Does my passport need to be valid for a certain length of time after my trip? Fly the World (Staff Travel). Please contact Staff Travel for further details If you were dismissed from TfL, you are not eligible for travel facilities If you were granted an immediate enhanced ill-health pension, you. All airports with self-service check-in kiosks. is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . There will be no staff travel office in Terminal 3. If you are not allocated a seat at check-in proceed to the Staff Travel Room located to the right at the rear of the zone. On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. How do I claim missing Avios or Tier Points on flights or other purchases? If you are calling from outside the UK the telephone number is +44 (0)161447 5665. How do I check the entry requirements for my destination? Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. The link to the web-site, which does show who is included in the Visa Waiver program, is: Download the StaffTraveler app to get accurate, reliable seat availability for British Airways flights. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. Your allowance will be in accordance with the type of ticket you are using. Please have your booking reference ready when you call. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) Please do not ask any BA staff for an upgrade. To make a new complaint or claim or follow up on an existing case, see our complaints and claims page. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. Smart national dress or company uniform is acceptable in all cabins. IT Department. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . This button does not work with screen readers. The official British Airways customer service number UK,+44-203-808-9137 (OTA) or +44 (0)203 250 0145 from abroad. This website might use cookies for ads, social media and analytic metrics. Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. When should I check in? Lorem ipsum dolor sit amet consectetur adipisicing elit. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com. Bookings made through a travel agent Please contact your travel agent directly to discuss your booking. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065.

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