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By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Moreover, transactions conducted outside of the Services are not eligible for any protection provided by Grailed or the Grailed Purchase Protection (defined below). Is he in the right to request a refund here? We ask that you read these sections especially carefully to understand what rights you are giving up and what to do if this does not apply to you (hi E.U. Commission rates are subject to change at our sole discretion, upon notice to you. Main Menu If you choose not to refund a buyer, be sure to communicate this to them in a clear and concise manner to avoid any misunderstandings. For more information, please see our Individual User Indemnity. In addition to the disclaimers listed in Section 15 below, you agree and acknowledge that with respect to any purchases of Products (a) the sale is solely between Buyer and Seller and Grailed is not a party, unless Grailed directly lists a Product Listing; (b) Buyers and Sellers are responsible for investigating and resolving disputes (including returns and refunds of any Products purchased); (c) Grailed is not and will not be responsible for the acts or omissions of any Payment Processors, including any failure or refusal by them to process a transaction; and (d) Grailed will not be liable for any unauthorized or failed transactions (Grailed's enablement of a transaction does not mean that a Buyer has sufficient funds, or that the transaction will be authorized or processed). The Notice must (a) include your name, residence address, email address, and telephone number; (b) describe the nature and basis of the Dispute; and (c) set forth the specific relief sought. I sold an item on grailed for 231 usd (buyers offer). If we need any information from you to file our taxes, you agree to give it to us. What if the return policy is expensive or just a hassle? Grailed Purchase Protection We want you to feel confident buying and selling on Grailed. Our AI-powered app enables you to file a claim without talking to customer service representatives or wasting time on various websites. Instead, for any Dispute that you have against the Company you agree to first contact Grailed and attempt to resolve the claim informally by sending a written notice of your claim ("Notice") to Grailed by email at legal@grailed.com. Tell them they can sell it on if they no longer want it. We will investigate and work with you and the seller to resolve the issue. All offers sent on Grailed are binding, which means a buyer is obligated to purchase an item if their offer is accepted. Thereafter, if a Buyer is unable to get resolution from the applicable Seller and PayPal (if applicable), Grailed may offer a buyer protection program for eligible purchases, to ensure that Buyers get their money back ("Purchase Protection"). You agree that your account is not transferable and that in the event of your death, incapacity, or unavailability, we may terminate any rights to your account or User Content (defined below). Generate and fill out the needed legal documentation, Create a script with the most suitable argumentation you should use in court, As a testament to our contributions to increasing legal access, DoNotPay was awarded the 2020 Louis M. Brown Award for Legal Access by the. From there, you will be able to start a claim by following the prompts. Scroll down on the transaction details page to view the following: 4. 1. It is important that the information associated with your, We also ask you to help us fight bad actors by letting us know of suspicious activity, For more information about off-site activity go, This section describes how to list a product on. The failure of Grailed to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. Further, if any part of this Section 20 is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Section 20 will be enforceable. Grailed is one of the largest online marketplaces for brand new and used clothing pieces that are curated to tailor men's styles and preferences. Cookie Notice The seller protection program is only applicable to transactions through the Services, through PayPal, or Grailed Payments. For more information, please see our By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Grailed will review your request and may issue a refund if they determine that you are eligible. An example of data being processed may be a unique identifier stored in a cookie. The way it works is surprisingly yet effectively simple. grailed buyer wants refund. Purchase Conditions. Overall, we believe that Grailed is a trustworthy platform for those looking to buy or sell designer fashion items. If Seller is unable to timely refund the Buyer, Grailed may refund the Buyer on the Seller's behalf in which event Sellers' accounts located in jurisdictions that allow automatic debits will be automatically debited by Grailed for the refund amount. Arbitration proceedings will be held in New York, New York unless you are a consumer, in which case you may elect to hold the arbitration in your county of residence. Create an account to follow your favorite communities and start taking part in conversations. Returns 19. grailed buyer wants refund - hazemportfolio.com I GOT SCAMMED ON GRAILED AGAIN! Process. you are not obligated to refund the buyer, and if they chargeback or open a claim please contact us ( help@grailed.com) and we will make sure both you are protected and this user is spoken to and dealt with. You and Grailed agree that for any arbitration you initiate, you will pay the filing fee (up to a maximum of $250 if you are a consumer), and Grailed will pay the remaining JAMS fees and costs. Seller Protection. Find high-quality men's and women's streetwear & designer pieces from the brands you love at Grailed, the community marketplace for men's and women's clothing. Since then, Dawkins has worked in the consumer service industry as an online marketer and advisor. Close. Hello, i sold vintage tee for some $$$, but buyer changed his mind and wants me to do a refund for him. Grailed is a great place to sell men's wear. Occasionally, the Services will expressly allow you to share, your User Content and User Content of other users, for personal, non-commercial use, such as through your social network account, blog, or email. Our chatbot will gather the required information about your legal issue with Grailed from you. Luckily, DoNotPay can assist you with filing a claim and demanding your money back. Access DoNotPay from your web browser and let us help you save your precious time, money, and effort. If the seller isnt responsive or you just cannot work out a solution, you have 20 days to escalate the claim so that PayPal can review it. Tell him you accept no returns. Seller Promotions and Seller Generated Offers. If you have a problem with an item you purchased on Grailed, were here to help. If you paid with PayPal, it may take up to 30 days for the refund to appear in your account. We ask sellers to be responsible for their items, follow the law, and not mislead buyers. You agree that Grailed is not responsible for reporting, collection, or payment of any taxes on your behalf except for jurisdictions where Grailed is required to as a marketplace facilitator. Offer and Acceptance. How do I add shipping to Grailed? You assume certain risks in using a marketplace service such as Grailed. Once you've sent a refund, you can't cancel it. For purposes of this Section 20, a "consumer" means a person using the Services for personal, family or household purposes. Sellers' accounts located in jurisdictions that allow automatic debits, will be automatically debited by Grailed for the reimbursement amount. Click Continue. We love having you here and cannot wait for you to discover all the treasures, or "grails", we have to offer. After that, arbitration is a more informal way to resolve our disagreements than a lawsuit in court. For example, we can give you a hand with securing your eBay refund or canceling your JustFab membership. Because Grailed uses. How do offers work? - Grailed Shipping. Since we are not the payment processors, we cannot provide payment support to you or guarantee payment features. 18 Best Places To Sell Designer Shoes (Online and Near You) Overview. Although we try to display updated Product Listings on the Services, the availability of goods on the Services may change at any time, without notice. so they can investigate the matter and take action against the seller, if necessary. You must comply with the applicable data protection laws with respect to your use of Buyer data. 15. Here Is How You Can Apply for a Grailed Refund Through PayPal. If you and Grailed cannot reach an agreement to resolve the Dispute within thirty (30) days after such Notice is received, then either party may submit the Dispute to binding arbitration administered by JAMS or, under the limited circumstances set forth above, in court. Is Grailed authenticity legit? grailed buyer wants refund. Product Listings. Heres how to start a dispute: Log in to your PayPal account. Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent; Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law; May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party; Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences; Impersonates, or misrepresents your affiliation with, any person or entity; Contains any unsolicited promotions, political campaigning, advertising or solicitations; Contains any private or personal information of a third party without such third party's consent; Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or, In our sole judgment, is objectionable, restricts or inhibits any other person from using or enjoying our Services, or may expose, Copyright Complaint Policy (Copyright Infringement Policy). Manage Settings The consent submitted will only be used for data processing originating from this website. Buyer wants refund on BINDING offer. : Grailed - reddit If the Product you receive is not as described on the Services, then you may request a return by first contacting the applicable Seller in accordance with their return policy. You either acknowledge and agree that you have read and understand the JAMS Rules or waive your opportunity to read the JAMS Rules and waive any claim that the JAMS Rules are unfair or should not apply for any reason. Impersonate or post on behalf of any person or entity or otherwise misrepresent your affiliation with a person or entity; Sell, resell or commercially use our Services, except as expressly permitted by us under these Terms; Copy, reproduce, distribute, publicly perform or publicly display all or portions of our Services, except as expressly permitted by us or our licensors; Modify our Services, remove any proprietary rights notices or markings, or otherwise make any derivative works based upon our Services; Use our Services other than for their intended purpose and in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Services or that could damage, disable, overburden or impair the functioning of our Services in any manner; Reverse engineer any aspect of our Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of our Services; Use any data mining, robots or similar data gathering or extraction methods designed to scrape or extract data from our Services; Develop or use any applications that interact with our Services without our prior written consent; Send, distribute or post spam, unsolicited or bulk commercial electronic communications, chain letters, or pyramid schemes; Bypass or ignore instructions contained in our robots.txt file; or. Sellers and Buyers are responsible for complying with all laws and regulations applicable to the international sale, purchase, and shipment of Products. Also, please note that if you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to Grailed for certain costs and damages. Buyer wants a refund. : r/Grailed - reddit IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, DO NOT USE OUR SERVICES. The parties agree to enter into mediation to settle a good faith Dispute and will do so in accordance with the CEDR's mediation procedures. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. However, we can say that Grailed is a safe and reliable platform to buy and sell designer clothing and accessories. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Grailed Reviews - 61 Reviews of Grailed.com | Sitejabber Discounted prices are public and will be displayed to all Buyers. Cookie Notice Apparently the hoodie I sold does not fit the buyer (even though its a cropped hoodie so it's supposed to run small), and he wants a refund and wants to ship the hoodie back to me. Yes, there is seller protection on Grailed. If you counter or decline an offer, we will notify the Buyer. Whilst the debt remains outstanding, Grailed may suspend or terminate your access to the Services in accordance with these Terms. However, Grailed is not obligated to provide any maintenance, technical support, or other support for the payment features. If we are found to jointly control such Buyer data and we are held responsible in any way for its use by you, you agree to indemnify us.