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No. With the AXS app, you can Very disappointed. Eventually I had to go through my credit card company to dispute the payment for tickets. Peter-kay-tickets in Tooting, London | Stuff for Sale - Gumtree I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. Make sure you have the latest version of the AXS app. I went to a concert and it stated that a freebie will be included with the tickets, I never received the freebie and I thought maybe because i used axs instead of Ticketmaster, but why would axs clearly include that statement? Sortir et rejoindre la voie. I will not be using AXSTickets again, its not worth it. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. We know that fans of live entertainment have been looking for a solution to these issues for a long time. Then I heard nothing else from support. Went online and I saw that my tickets were available but I still didnt see an actual ticket. So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. I then had to log into my Facebook account two more times. When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. Create an account to follow your favorite communities and start taking part in conversations. I will do everything I can to NOT buy tickets from AXS in the future. On buying some items, every consumer can just put in a small quantity of money. Its all a fan needs, all in one app. Will this affect my getting in to the show on Sunday night at the O2, (Queen with Adam Lambert)? The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. Please help me with my situation. If you have just bought your tickets and aren't seeing them in your account, hang tight! Same here, I've logged in and My Events is empty. Peter-kay-tickets in Stuff for Sale in Clapham Common, London . When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. All of this because we were linked to LAST YEARS tickets! Why does the email say 1 ticket? First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. The monopoly that AXS holds in the ticket and entertainment market creates an environment at AXS where customer service is not only an afterthought but non existent. So naturally I assumed the ad closed my window browser and did not complete my purchase. I was worried that they had been cancelled for some reason after reading that it has happened to others. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Two of the ticket were bought together and the other was bought separately. No paper tickets required. AXSTickets currently states that the tix were transferred on March 14, 2019. I cannot log into the main AXS page on the AXS website. Mappy donne les informations utiles pour votre itinraire de. I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. These tickets were EXPENSIVE and a gift for my teen for her birthday. With the AXS app,. After several tries, the link DOES NOT WORK. Never use this service again. So, please do yourself a favour and buy from the venue direct. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? Press J to jump to the feed. Also, it makes no difference if you use AXSTickets or the website. Up To 25% Off Your Bookings + 50% Off For Kids' Tickets. Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. Hi all, just a bit of info in case anyone has a similar issue to me. I never received my email confirmation for my tickets. Mobile Ticketing | Sacramento State By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. AXS Mobile ID Ticketing FAQs | T-Mobile Arena This Clears both data and cache. So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. I figured this out all on my own no thanks to their support team. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. They show up on website though. I fought the charge on my credit card, and they finally credited me back a full 9 months later. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Two thumbs down. My axs app on my iphone is not working. Ticket . I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! Official Tickets and Your Source for Live Entertainment | AXS.com After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. Thats the date I requested the transfer. I got to the event, having paid for 10 tickets, and the etickets didnt work. I expect much more from AXS!!! How do I get a pre-sale password? I hope this video helps a few people in solve this. listed the best and took a break. AXS FAQs I always try to pay with PayPal, just for their excellent refund policy. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. Extremely disappointed. I am very frustrated about my tickets! The gig has not been cancelled we just chose not to go. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! But wait, theres a phone number in the email you can call for help. My email was missing a . But yeah Im NEVER using them again What happened to you? They didn't show up and disappear though so I don't know if this is this same issue. Something told me to go on the actual website. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. Bakersfield City Ballet to perform 'Swan Lake' at Fox Theater Wondering if they took them off to change dates. What is a Pre-sale? With the AXS app, you can Have had a variety of other problems in the past, particularly with tickets not displaying. I logged into AXSTickets and saw the tickets. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. I am having trouble "accepting" my Electronic Transfer - Support Save your time, use a different app. Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. Reddit and its partners use cookies and similar technologies to provide you with a better experience. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Bought tickets for a show that was postponed. SOLD TICKETS VIA AXS. The hassle with trying to login is just ridiculous! then to me it seems something is missing from the transaction. Has anyone else had this problem? I was happy and excited. If they pay you now, there's no insurance for them if the new owners are refused entry. N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". Where are my tickets? I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better. AXS Tickets Reviews. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. My AXS app is not working!! We often link to other websites, but we can't be responsible for their content. I do not understand where the difficulties lie in this process and am very unhappy with this service. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). They replied that it happens quite often and therefore there should be no need to worry :-). My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. Tickets never arrived (not the first time this has happened with me). AXS website issues - Tickets not showing on my account No. AXS Tickets Phone Number | Call Now & Shortcut to Rep - GetHuman This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. Then AXSTickets froze, so I killed and restarted it. Therefore, I wouldn't expect this issue to be fixed anytime soon. This is the ABSOLUTE WORST APP I have. Continuer sur 550 mtres, Au rond-point, prendre la 2me sortie sur DN7 et continuer sur 450 mtres, Au rond-point, prendre la 2me sortie sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 90 mtres, Tourner lgrement droite sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 250 mtres, Tourner lgrement gauche sur D560 DN7 (Boulevard Victor Hugo) et continuer sur 170 mtres, Tourner lgrement droite sur DN7 D560 (Boulevard Jean Jaurs) et continuer sur 100 mtres, Tourner lgrement droite sur D560 (Place Malherbe) et continuer sur 15 mtres, Tourner droite sur D560 (Place Malherbe) et continuer sur 5 mtres, Mappy vous indique la distance entre Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470). In the meantime I contacted with them egain and they said that their "technical team" did not contact with them regarding my issue. Hopefully this will save someone from the panic attack I just had over my tickets. I mean, what for? Official Tickets and Your Source for Live Entertainment | AXS.com The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. I cannot Sign in. Entering The Venue How do I get into the venue? So far, my experience has been seamless. I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. Press question mark to learn the rest of the keyboard shortcuts. Please answer. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Been having a major problem with this app since OCT 2021. I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. Expires: Dec 19, 2024. Im going to recommend Red Rocks find another ticket vendor! Solved: Cannot see tickets in AXS App - StubHub Community TICKETS Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Yet I do not have my tickets or any co formation. Tap for tickets to see the artists and teams you love. 2. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Hopefully this will save someone from the panic attack I just had over my tickets. For more information, see the developers privacy policy. I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. They said he had 6 tickets ( I only had 5!) But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. Yep, my account is back to normal now too. You CANNOT view your ticket on desktop or web mobile, and cant even sign in on desktop/web mobile. Continuer sur 950 mtres. IOS 16.2 on Iphone 11. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. Thank you. I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. I can log in to the account on desktop, but not the app. And waited. I have to agree with everyone here, on the catastrophy of this AXS App. AXS App FAQ | Crypto.com Arena And the pending charges. I finally had to send him a picture of my ID so they could look up the ticket to print for him. And they had no answers for me. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. However in my app it still shows that I have two tickets. We have over 1,000,000 users and companies will listen to us. Im very easily to forget my password. Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. Tap for tickets to see the artists and teams you love. This was after spending quite a bit of time talking on the phone with customer service before we left home! I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds.