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In healthcare, engagement and patient connection are paramount. Click here for technical info. Enjoy the freedom and flexibility of being your own boss. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. VirtualFlex is more than just a contact center model. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. option Add a new device appears in Duo Mobile settings. Attack Protection. This means you can choose when, where, and how often to work! With Liveops Nation behind you, the. 7,827 Followers. I love the flexibility. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. VERY FLEXIBLE, You pay for all your own computer equipment and internet/phone. Be prepared to dynamically scale your platform with virtual agents that can mobilize within hours. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. Join the Liveops corporate team and help improve peoples lives. Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. Liveops exists to improve people's lives, and . Login here. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. VirtualFlex solves for that. From professional services to documentation, all via the latest industry blogs, we've got you covered. !#liveops #seoulbox #onlineincome Want to become a Liveops agent? Liveops flexible model allows you to build a continuity plan for planned and unplanned spikes. This login is to access our Shiftboard online scheduling and people management system. The flexibility to schedule your own hours is one of the best perks of being an independent agent with Liveops. We use cookies to improve your experience on our website. Empathy is part of Liveops agents DNA. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. @Liveops. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. FLEXIBILITY AT SCALE. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. The background/credit check requires a $45 processing fee paid directly to our vendor. Director of Customer Care, healthcare organization. When unexpected events occur like global pandemics health needs can rapidly change. Without a doubt, they are the most organized company weve ever worked with. Liveops exists to improve peoples lives, and this extends into the agents that connect with your patients and members. Liveops Job Board. Virtual Agents | Blog. The hardest part of the job is when the call volume is low. If not, reach through the comment section. Actual earnings may vary depending on client opportunity and support required. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. We endeavor to do the right thing, every time. Note from the editor: The author, Shelly Strom, is a longtime freelance . We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. When call volumes are low, you pay less. You can also manage cookies in your browser settings. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Want to become a Liveops agent? Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Contribute towards the continued success of Liveops by lending your expertise in the areas that every business needs to stay at the top of their game, and continue to be an industry disrupter. We call the agent community Liveops Nation. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Copyright 2023 Liveops, Inc. All rights reserved. Norms exist to be challenged. Also the hiring process is long and it's unpaid. 5.0. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Save my name, email, and website in this browser for the next time I comment. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Password. It's why we've led the industry in virtual, flexible agent services for more than 20 years. Their consistency, professionalism and customer service are unparalleled in the industry. Its our approach to providing the most exceptional customer service agents a business can find. Director of Customer Care, healthcare organization. Copyright 2023 Liveops, Inc. All rights reserved. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. The background/credit check requires a $45 processing fee paid directly to our vendor. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Okta Browser Plugin; Okta Agents. We use cookies to improve your experience on our website. Our omnichannel support solutions allow our agents to meet your patients in their preferred communications channel. However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . https://explorerecent.com/is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. Forgot password? We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. About Liveops. Click here for technical info. You are using an unsupported browser. Your connection to your customers/clients is the most important part of your job. They are empathetic and committed to each interaction with your customers. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. To find out more, read our Privacy Policy and Cookie Policy. We believe every voice matters. Liveops mobilizes reliable, brand-certified agents. Your patients health is your top priority. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. To accept cookies continue browsing as normal. Liveops agents are an extension of your company, and strengthen your brand with every interaction. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Creatively solving problems. Find Out How & Apply . Join Liveops Nation and experience the freedom and autonomy of being self-employed! Without a doubt, they are the most organized company we have ever worked with. My only issues with liveops is the pay amount and the delay in receiving my pay. To accept cookies continue browsing as normal. Username / Email. Support. Virtual. HSA and PPO Options Log-in to the worlds easiest to use Learning Management System Copyright 2023 Liveops, Inc. All rights reserved. View our background and credit check requirements here. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Developer Center. Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. Money is amazing, but like every job there are flaws. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. A hallmark of Liveops is the idea that learning and improving are never done. Agent Login. Help source new agents, certify and prepare them to take calls, and build relationships with the agent community. To find out more, read our Privacy Policy and Cookie Policy. Required fields are marked *. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. They have the soft skills and life experience needed for empathetic member advocacy, with proven increased level of CSAT and NPS ratings. At Liveops, we believe in improving people's lives no matter where, when, or how they work. Your email address will not be published. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. Liveops Okta. With this strategy, everyone wins. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Our developer community is here for you. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Accounts can be reactivated if the app is reassigned to a user in Okta. Push either the users Okta password or a randomly generated password to the app. Join Liveops Nation and experience the freedom and autonomy of being self-employed! View our background and credit check requirements here. (sales@liveops.com) Press & Media. Find Out How & Apply . Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. You are using an unsupported browser. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Forgot your password? Improving Peoples Lives. Import the user attribute schema from the application and reflect it in the Okta app user profile. Find Out How & Apply . Duo Security for MFA | Okta. option Add a new device appears in Duo Mobile settings. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. The workplace culture is amazing. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. 2-4 weeksMost training is 2-4 weeks. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. You get to dictate when and how often you commit to providing services. Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. We work in service of our Agents, Clients, and Employees. Okta updates a user's attributes in the app when the app is assigned. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. GM Regional Customer Care Operations, major utility. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Liveops agents are certified on your program and procedures, so they can be a go-to resource for your members. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. We call the agent community Liveops Nation. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The agent community comes together . I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Managing multiple systems, programs, and screens simultaneously. Youll have the opportunity to help thousands of people live their dream of owning a successful home business. Post in the comments section of this video.Thank you for 2,360 subscribers! Copyright 2023 Liveops, Inc. All rights reserved. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. With Liveops agents, your patients will receive high-quality experiences from a knowledgeable professional. For Okta Admins: To download Okta Agents or browser plugins: Log into the Okta Admin Console. . Dorm Decor Ideas || Explore Detailed Information. Tuition Reimbursement. Passwordless. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Keep in mind, the more you service, the higher your earning potential! From answering difficult questions to help protocol compliance and retention, Liveops virtual agents ensure a high-quality experience in a safe and secure environment. Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. Your customers deserve the best at every touchpoint. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. This login is to access our Shiftboard online scheduling and people. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. The cons are being able to work in your own home. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. View our background and credit check requirements here. Sign an Independent Contractor Agreement. Relationships are built on a strong foundation of trust and Here's everything you need to succeed with Okta. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. Universal Login. Liveops Nation agent news. Learn about Liveops Enterprise Solutions Click Here . Log in. Or, sign in using: Login using Okta. Its why weve led the industry in virtual, flexible agent services for more than 20 years. This network has hard skills in your industry, and soft skills from life experience. Knowledge Base. LiveOps will not sell or share your information with third parties for marketing purposes. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. All rights reserved. Healthcare and Medicare enrollment can be complex. Documenting details of calls and customer interactions. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Looks like you have Javascript turned off! 3,309 Following. The best agents arent looking for part-time. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. The freedom of an entrepreneur. Compensation . The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Learn how. Want to build your own integration and publish it to the Okta Integration Network catalog? IT Support Logo. We call this agent community Liveops Nation. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Talent deserves opportunity. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. Support. Liveops is a legitimate company. View our background requirements here. The pay is great and is based on talk time. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. What I wish I knew the first time I filed self-employment taxes. We use cookies to improve your experience on our website. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. You are paid for talk time only and without talk time, there is no pay. Connect and protect your employees, contractors, and business partners with Identity-powered security. irda online agent registration portal& 39, liveops agent portal and liveops nation com. Client opportunities may have additional requirements, including expanded client-specific certification. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Flexibility. On Fishbowl, you can share insights and advice anonymously with Liveops employees and get real answers from people on the inside. During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. This app integration supports Single Sign-On. Please review the Liveops basic technology requirements by clicking here. Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. - Liveops The modern contact center. Scottsdale, AZ liveops.com Joined January 2009. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. Returns the exact phrase match within quotes. Liveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Please update your browser to the latest version on or before July 31, 2020.