HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. No endorsement has been given nor is implied. I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { Learn about doxo and how we protect users' payments. Contact EZ TAG | Fast Customer Service/Support 2023 - JustUseApp 3872. How do I change the phone number on my account? Login to save this search and get notified of similar positions. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. The best way to manage your account is by downloading the app. Brittani Nelson - IT Systems Specialist II - Harris County Toll Road Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, 2023 Texas Department of Transportation. HCTRA Harris County Toll Road Authority Elite 2023. color: #203f48; HCTRA Harris County Toll Road Authority LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. HCTRA - Violation Collections Department/Collections. I missed two days of work, but she was so nice to call me and check up on me. Customer Service. Published on: May 6, 2020. Customer Service. You Have To Click On The Link And Login Into The Account Using The Correct Login Details. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. to start. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. If you continue, you agree with our policy statement. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. Track correspondence sent, received, or requiring further action in case management system. Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. Find information on toll roads, closures, and rates. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. How is the BancPass Toll Sticker program different from other toll tag programs?? Manage all your bills, get payment due date reminders and schedule automatic payments from a single . https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! Hours may vary based on the business needs of the HCAO. Please allow 24 hours for a customer service agent to respond to emails. Get a free Virtual Credit Card to signup for Subscriptions. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. Order your EZ TAG. What If I have a violation or pay-by-mail notice in the mail? 77401 Save my name, email, and website in this browser for the next time I comment. download the app and log into your account using the same username and password You may choose to opt-out of ad cookies. ENGLISH. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. There is a $2 charge for reloading your tag. Check your account activity. Tarsha Robertson-Joseph - Lead Customer Service Representative - Harris The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. Join to view profile . My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . . Open an account. . Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. Use the EZ TAG lanes today! TX The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. .hmg-jb .noUi-connect, .hmg-jb .noUi-handle, .hmg-jb input[type=checkbox]:checked+span:before, .hmg-jb input[type=radio]:checked+span:before { DONATE NOW! Be safe from hackers and unwanted bills. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. Ability to use sound judgment, coming to logical conclusions. Pay and Career. .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { W. This app is so annoying so Ill be locked out for a hour and it still wont let me access it, hello I Want to cancel all the EZ Tags that i hve in all my cars Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. Always responds quickly with answers to any questions. This position primarily operates in a professional office environment. Reveal contacts of top Harris County Toll Road Authority managers and employees. Dave DeBlasio - Image Review Trainer, Harris County Toll Road Authority Ability to speak and type at the same time. .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. Join to view profile Harris County Toll Road Authority . Prior experience in a customer service-related role. Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. How do I contact METRO about their HOT lanes? Corporate Headquarters Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. To sign in, you'll first need to update your log-in credentials. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. . - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. color: #376d7d; If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. First, please verify that your account was in good-standing at the time of the invoice of violation. HCTRA Harris County Toll Road Authority They found me something that really suited my personality and the type of work I like and they found it fast! Harris County Toll Road Authority has 1.5 stars. RT @HCTRA: Today's the day! Wasn't able to add my car due to an unspecified error. 2/14/2018. 2555. Ability to comply with the Harris County Personnel Policies and Procedures and the policies of the County Attorney. 2277 Plaza Drive, Suite 600 281-875-EASY (3279) You may visit their website or send an . Login | TxTagStore Site Must be able to adapt to dynamic, quickly changing telecommunications environment. Can I find my bill online? Listed below are our top recommendations on how to get in contact with EZ TAG. } Place/answer phone calls to the customer answering EZ Tag questions. https://wprod-m.hctra.org/TranslationDisclaimer#! Get started today. Job: HCTRA VEC - Violation Collections- Downtown | Entry Level Jobs - Leading role in building up and improving . Out-of-state license plate transactions may take up to 30 days to post online. Would you like to stay logged on? 6538 South Frwy. We'll be seeing you at 6:30 p.m. at Sherman Elementary! We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. Sugar Land, TX 77479. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. Mar 01 2023. color: #376d7d; Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Job Description & How to Apply Below. Learn More. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. Please be ready to provide the vehicle . Chicago, Illinois. BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice. Toll amount owed is typically available within 7-10 business days of your trip. Text message rates may apply. Call Center HCTRA Job Bellaire Texas USA,Customer Service/HelpDesk The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. Very caring. Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. Available Seven Days a Week . .script("/js/multiple-select.js").wait() For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. background-color: #376d7d; Last Modified May 6, 2020. Harris County hiring Customer Service Representative - Compliance Please check with other tolling agencies directly for questions about their policies and programs. HCTRA Harris County Toll Road Authority Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. . The amount of a reload includes a $2 fee. What If deactivate my BancPass Toll Sticker? The information is transmitted to the Toll Operators Back Office or processing center. If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. | Wilshire North Houston Hours/. With the BancPass Toll Sticker you pay the lowest toll fee on the road. } background-color: #203f48; Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . Learn more in our Cookie Policy. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . The minimum reload amount is $15. As Texas slashes tollway fines, Houston drivers are faced with - Chron 1485. They work really hard to support us and it shows. This Is How You Can Easily Access The www hctra org login. Voice messages left after hours will be returned the following day. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. HCTRA Harris County Toll Road Authority So, Ive pretty much given up. Call Center [HCTRA] $15.75 /hr. Unpaid tolls may result in additional fees and penalties, including issuance . Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information. Be sure to have two identifying pieces of information from the following list: BancPass does not initiate charges to your account. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . You will be responsible for charges incurred up to the time that BancPass is notified. HCTRA Harris County Toll Road Authority 3rd Shift 11pm-7am Non-Bilingual or Bilingual. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. Ability to comply with office training requirements. HCTRA Harris County Toll Road Authority Mon Friday 7:30 AM 5:30 PM. Where We Are a Service Provider. For questions about the Grand Parkway, . You may also call 866-978-5061 during normal business hours. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. HCTRA cares about your comments & concerns. doxo is not an affiliate of Harris County Toll Road Authority. Login to your EZ TAG account. The BancPass phone app allows users to register new tags, view all toll charges, & check account balances.

Basic Formulas And Functions Quiz Aes Quizlet, Britten Tyler Obituary, Tater Kegs Recipe, Articles H