Once you book, we'll provide details so you can contact the property directly. getting served any food, absolutely outrageous! Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Is parking offered on site at The Grand Hotel? Find more information about the property in the questions and answers. With a range of family and dog-friendly rooms. The Grand Hotel provides free cancellation on some room rates. By clicking accept you are consenting to cookies being used. Other amenities at this beach hotel include a library, free newspapers, and a terrace. Afternoon Tea , Function room mean and Breakfast was fine. This accommodation unit is furnished with a double bed. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. Book directly & receive 20% off your stay. Please dont include personal, political, ethical, or religious commentary. These opinions do not necessarily represent the views of Booking.com. If you want to request something specific, you can do that after you choose your rate. Very dated and in need of refurbishment. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. Private bathroom Nearby attractions include Torre Abbey Leisure Park (0.5 miles), Torre Abbey (0.3 miles), and Jungle Journey Adventure Golf (0.4 miles). English breakfast is served daily from 7:30 AM to 10 AM for a fee. The Grand Hotel, Torquay The Grand Hotel 4-star property Seafront, Torquay, England Choose Dates ebookers Price Guarantee Photos Rooms Reviews Amenities See More Photos 3.6 out of 5 Good! To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. Overall Service And Experience Was DISGRACEFUL. We were renewing our wedding vows after 30 years of marriage so wanted a very personal service and wedding breakfast and this was. South Beach Haven B&B Show Prices Bed and Breakfast 6 reviews #6 Best Value of 6 Torquay Bed and Breakfasts There are no more properties that match all of your filters. I will be sure to pass on your praise to Anya personally. Perfect location, polite staff, exceptional views of the sea. Did report it but it was not sorted. Serving the finest West Country meats and the freshest locally produced seasonal vegetables, paired with excellent service. Devon and Somerset Fire and Rescue Service said firefighters were called to the hotel just. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. The highest standards of hospitalilty was given to us in this restaurant by this young women. Our delicious lounge menu aims to reflect both our location in the bay and our head chef's passion for local produce, using seasonal flavours and letting local quality ingredients do the talking. We gave up on having dessert as 2 courses took over two and a half hours. Seafront Torbay Road, Torquay TQ2 6NT England, Lock in the lowest price from these sites. Really enjoyed hotels staff and location, had a really great stay for 2 nights with the intention of increasing our stay if we were having a good time. A terrible time at the not so grand and somewhat faulty Grand Hotel. At 147 per person all in and the show was marvellous - real credit to the Cast and organisers. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). Highlights at this beachfront hotel include a restaurant and in-room free WiFi. We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. This hotel offers an outdoor swimming pool as well as dry cleaning and housekeeping. The room was a refurbed twin with sea-view. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Gallery About Location Testimonials . There was no cutlery and the bread was cut in vastly thick and uneven slices that were at points at least an inch thick. Not a member? We didn't have time, so stayed here only for 2 nights, though everything was amazing. Pool Free WiFi Pet-friendly Non-smoking Bathtub 53 Price available on 5/3/2023 Seafront, Torquay, England, TQ2 6NT View in a map Main amenities Daily housekeeping On the beach Restaurants and bar/lounge Breakfast available Self parking Seasonal outdoor pool Children's pool 24-hour room service Coffee shop/cafe Terrace 24-hour front desk Garden That means that you can always find a great deal for The Grand Hotel. Restaurant 1881 - Restaurant specializing in British cuisine and serving breakfast, lunch, and dinner. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The hair dryer was melted, so went unused. Hotel Description. The rooms come with a TV with satellite channels. Review of The Grand Hotel Reviewed 8 October 2021 via mobile Not only did the hotel lie and use photographs of rooms that you don't stay in but the house keeping staff found my toothbrush and instead of informing the hotel staff they stole it and quiet clearly changed the head on it? Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. Such poor service, not what I thought fitting for The Grand! #5 Best Value of 6 Torquay Bed and Breakfasts Free Wifi Free parking 6. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. Join now. Not the best stay, however the Cher that we had booked to see at the Princess Theatre was great fun.

This property accepts credit cards, debit cards and cash.

. The most helpful contributions are detailed and help others make better decisions. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. The room, even with the small window open to its maximum, was unbearably hot. It was a fairly short menu, but I always think its best to keep it short and serve fresh food (which this definitely seemed to be) rather than an enormous menu with most dishes frozen. All rights reserved. ****DO NOT STAY AT THIS OVERPRICED. Contactless check-in and contactless check-out are available. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. Prices are calculated as of 2023-01-30 based on a check-in date of 2023-02-12. There is no capacity for cots at this property. I cannot fault them. Located in Torquay City Centre, The Grand Hotel is a leisurely stroll from popular sights such as Riviera International Conference Centre and Princess Theatre. You'll also find Cockington Country Park and Riviera International Conference Centre less than a mile away. 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. The closest major airport to The Grand Hotel is Exeter (EXT-Exeter Intl. 3rd Night Had TERRIBLE FOOD Meant To Be GOURMET Burger And Chips But Got BURNT UNIDIBLE CHIPS And RUBBER BURGER. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. We went to our room and called room service to order one tuna and one roast beef sandwich. This standard twin room comes with air conditioner. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; taking in the panoramic views from the comfortable casual lounge & Brasserie or soaking up the warmth of Torquays healthy microclimate on the extensive sheltered terrace. Front desk staff will greet guests on arrival, Credit card, debit card, or cash deposit required for incidental charges, Government-issued photo ID may be required, English breakfast (surcharge) each morning 7:30 AM10 AM. Guests can enjoy Grand Hotel's relaxation amenities, such as a beauty centre, a sauna and an indoor pool, and work out at Leisure Club. You can book a shuttle, once your reservation is complete. On arrival there was a queue for checking in that stretched from the foyer out through the entrance doors onto the arrivals. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. In my opinion for a 4star advertised hotel appalling service over all and a very disappointing stay. The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. THE GRAND HOTEL (Torquay, Devon) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor Europe United Kingdom (UK) England Devon English Riviera Torquay Torquay Hotels The Grand Hotel 3,743 reviews #61 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Whilst everyone should expect a minimum level of service, regardless of how little you've paid, I've learnt to steer clear of these deals myself, having had a couple of poor experiences. While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. Travelers may receive a savings voucher when they submit a review. Please fix the following errors to continue: Find a cheaper hotel within 24 hours of booking and we will refund the difference. View all View all photos (1,560) Traveller (1416) The TV is hanging off the wall If I pay 100+ for somewhere I expect a premium experience. The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. Food in the restaurant was very good & breakfast was buffet style - could have done with some veggie sausages but it was delicious. Bath The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Ask for a refurbished room and don't be fobbed off. . Copyright 19962023 Booking.com. We called in for a small lunch, and we're impressed with the lobby and Compass Bar. If the system detects something that potentially contradicts our. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Really enjoyed hotels staff and location, had a really great stay for 2 nights with the intention of increasing our stay if we were having a good time. The hotel appears to have had a lot of money spent on it . its been redecorated with relatively new carpets etc (certainly on the ground and 4th floor anyway - didn't see the other floors). Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy. Pets allowed on request. At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. Are there opportunities to exercise at The Grand Hotel? A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; exquisite dining, panoramic views, and extensive terrace. With a private bathroom equipped with a shower and a hair dryer, rooms at the hotel also boast free WiFi. No management or staff taking responsibility for the poor or lack of service. Perfect location, polite staff, exceptional views of the sea. Refrigerator BLOODY AWFUL For the 895.00 Spent For Only 4 Days The Place Was FAR BELOW EXPECTATION. Extremely quiet (at very end if corridor). Not the best stay, however the Cher that we had booked to see at the Princess Theatre was great fun. Lovely views from the bar area as well. We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. We had an event planned for 18:00 which we had to cancel as we were STILL waiting for our hotel room at 15:55. Located near a train station, The Grand Hotel is a great choice for a stay in Torquay. Does The Grand Hotel offer any business services? Charges may be applicable. And we shall definitely be going back. Quite adequate. Charges for extra guests may apply and vary according to property policy. Relaxation is a priority in the thoughtfully equipped individually styled bedrooms and opulent themed suites, many of which offer entrancing views of the sheltered bay. Staff helpful Location good. The provision of housing is linked to their trade, business, or profession. Booking.com does not accept responsibility or liability for any reviews or responses. We called in for a small lunch, and we're impressed with the lobby and Compass Bar. Self parking costs GBP 10 per night. The centre of Torquay can be reached within a 20-minute walk. No reviews found. Book The Grand Hotel, Torquay on Tripadvisor: See 3,723 traveller reviews, 1,535 candid photos, and great deals for The Grand Hotel, ranked #59 of 81 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. Certain services and amenities may be reduced or unavailable as a result. My wife and Is recent stay at The -not so - Grand Hotel was quite one of the worst hotel experiences of my life. Those preferring to eat at the hotel can dine at the on-site restaurant, open for breakfast. At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. The 25 Boutique B&B - Adults Only 10.0 Excellent 25 Avenue Road, Torquay, United Kingdom Show on map An Edwardian villa, just 10 minutes' walk from Torquay's beach, and 20 minutes from the stunning harbour area, The 25 Boutique B&B offers free parking, a patio and bright rooms with free WiFi. Tripadvisor performs checks on reviews. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. Named after the year that The Grand was founded in Torquay, our 1881 Restaurant is elegant, and AA Rosette awarded with our talented chefs using the best local seasonal and regional ingredients to bring you the freshest dishes. We make it clear when weve done this. Agatha Christie spent her honeymoon night here with her first husband, Archie, on Christmas Eve 1914. Torquay's Landmark Hotel Rich in history we have been Torquay's landmark hotel for over 130 years. Yes, The Grand Hotel serves an English breakfast for a surcharge each morning at Restaurant 1881. Our team checks each review posted on the site disputed by our community as not meeting our. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The bill came in the restaurant and they charged us for the full meal saying the Groupon deal would be taken off when we checked out, have stayed in many places but never had this before. This property is managed by a professional host. Additional sorting options may be available (by type of traveller, by score, etc.). The hotel has 132 bedrooms and 4 floors. The breakfast had lots of options and included cereals, pastries and fruit. Dine on fresh and fluffy scones, homemade jam, Devonshire clotted cream and a selection of delicious cakes delicately presented on a three-tier cake stand. Such poor service, not what I thought fitting for The Grand! Now I have to use a Manual. The Grand Hotel offers a continental or buffet breakfast. Yes, The Grand Hotel does have fully refundable room rates available to book on our site. The standard twin room has a heating system, a private safe and ironing facilities and is also provided with shower facilities, a hair dryer and an individual toilet in the bathroom. Seafront Torbay Road, Torquay TQ2 6NT England, Lock in the lowest price from these sites, Recently back from a five day break in the Grand Hotel, in Torquay. Upon Getting Our ACTUAL ORDER, Asked For Mustard. The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews. And we shall definitely be going back. Have fun with nearby activities like boat tours, hiking, and kayaking. Prices for drinks and meals were extremely reasonable - particularly for a four star hotel - though the. 8.0. Are any cleaning services offered at The Grand Hotel? The Grand Hotel in Torquay has been evacuated due to a fire. This is a room with 2 single beds. It's a nice walk to the beach and then to the marina area where all sorts of restaurants and pubs abound. Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. The radiator in the bathroom was extremely hot and could not be turned off. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. The bar / lounge area seems to have been been subject to refurbishment, and was extremely comfortable. We use cookies to personalise content, understand how visitors use our site, provide social media features and relevant ads. getting served any food, absolutely outrageous! An English breakfast is available daily at the business hotel. Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. The Grand Hotel, Torquay | Torquay Yes, pets are typically allowed, but it's always best to call ahead to confirm. A 2 Star Establishment Would Have Done FAR BETTER. DO NOT STAY THERE AS YOU WILL BE VERY DISAPPOINTED. I cannot fault them. Torquay United FC is a 10-minute car trip away. Payments made by partners impact the order of prices displayed. Enjoy the quintessential Victorian experience of a traditional Afternoon Tea. We hope to see you both again soon. The rooms come with a TV with satellite channels. This list may not be comprehensive. The fan made little or no difference. Premier Inn Torquay Seafront hotel: Good value - See 3,241 traveler reviews, 487 candid photos, and great deals for Premier Inn Torquay Seafront hotel at Tripadvisor. The Fawlty Towers event was not known to us, had we been notified we would have booked elsewhere. It made my trip to Torquay a great experience. There is no capacity for extra beds at this property. My wife and Is recent stay at The -not so - Grand Hotel was quite one of the worst hotel experiences of my life. The Grand Hotel 126 PHOTOS & VIDEOS Outdoors Room The Grand Hotel Torquay, Torquay | 2-3 minutes walk to Torquay Station Hurry! Offering traditional Sunday Roasts and Vegetarian alternatives. Fairly clean hotel, gorgeous breakfast, the location is ideal short walk to 5 different beaches, bus stop for Paignton and brixham. A space to completely relax and make the most of your stay. Connecting or adjoining rooms can be requested, but all rooms are subject to availability. In 1926, it was one of the first hotels in the UK to install central heating. Efficient and affable staff who were always there to help. If you like, you can sort and/or filter them (by time of year, review score, etc.). Cleanliness measures at The Grand Hotel include enhanced cleaning, hand sanitizer for guests, social distancing, and contactless check-in / check-out. . Will definitely stay again! Electric kettle, 226 feet The staff was exceptional, the breakfast was perfect, everything was perfect. At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. The hotel also provides massage services, meeting rooms and laundry facilities. It obviously didn't affect us as we arrived several days before - and I did feel sorry for those people who were clearly very, very inconvenienced. KAYAK scours the web for all room deals available at The Grand Hotel in Torquay and lets you compare them to find the best rate for your stay. 5*, Thank you very much for taking the time to review your experience with us today, we are delighted to hear that you enjoyed your cream tea. Indoor pool, Spa and wellness center, Fitness center, Check in anytime after 3:00 PM, check out anytime before 11:00 AM. Sea view A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. They are also applicable regardless of the sentiment of the comment. Yes, dogs are welcome. Dining Experience. Well Matre De Was NOT AT ALL RESPONSIVE OR PROFESSIONAL We Had Ordered Food 3 Nights. Fairly clean hotel, gorgeous breakfast, the location is ideal short walk to 5 different beaches, bus stop for Paignton and brixham. Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. A good choice of food at breakfast like pastries, cereals and fruit. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. Private bathroom THE GRAND HOTEL - UPDATED 2022 Reviews & Price Comparison (Torquay, Devon) - Tripadvisor Europe United Kingdom (UK) England Devon English Riviera Torquay Torquay Hotels The Grand Hotel 3,685 reviews #60 of 82 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Try again. Does The Grand Hotel offer any business services? We sometimes show external review scores from other well-known travel websites. After a false start the check in was good - nice lady. We paid more, to ensure we had exactly the room we wanted - and were delighted. There was no cutlery and the bread was cut in vastly thick and uneven slices that were at points at least an inch thick. Staff were generally good and friendly, though several were very young and clearly needed more training/experience. Tea/Coffee maker Please try again later. The Compass Lounge at The Grand offers modern dining in a relaxed informal atmosphere, with stunning panoramic coastal views of Torquay. Hotels near Torquay Stand Up Paddle Surfing and Kitebuggying School, Hotels near Jungle Journey Adventure Golf. Private bathroom See all 22 ebookers Reviews "Lovley hotel will be back " More By a verified traveller on Wed 30 Nov 2022 Points Of Interest Torre Abbey Sands - 0.3 km Search for the cheapest hotel deal for The Grand Hotel in Torquay. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Contactless check-in and check-out are available. Hotels near Torquay Stand Up Paddle Surfing and Kitebuggying School, Hotels near Jungle Journey Adventure Golf, Hotels near The Royal Terrace Gardens (Rock Walk). Electric kettle, Sea view The hotel offers a full breakfast at the price of GBP15 per person per day . This property advises that enhanced cleaning and guest safety measures are currently in place. Best wishes, We stayed on valentines night, our room was outdated, silicone peeling away in the bathroom and not particularly clean. Yes, paid private parking on-site and street parking are available to guests. The window didnt close properly or lock. They may be in Torquay or nearby. Popular Hotel Amenities and Features If you stayed at this property through Booking.com you can write a review. We loved pastries, cereals and fruit in the restaurant. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. more. .Rooms require upgrade. Torre Abbey Sands is the closest landmark to The Grand Hotel. Efficient and affable staff who were always there to help. Youll have a private room with all the hotels amenities. Compass Lounge - Overlooking the ocean, this brasserie specializes in British cuisine and serves light fare only. The smoke-free property has a leisure club. The highest standards of hospitalilty was given to us in this restaurant by this young women. Fancy receiving the latest offers to your inbox? The room I booked was cleaned well everyday and available for balcony. Front desk staff will greet guests on arrival. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. The room was a refurbed twin with sea-view. Staff were generally good and friendly, though several were very young and clearly needed more training/experience. Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. In addition to a library and dry cleaning/laundry .

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