Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. We will continue to take Debit Debits until you tell us otherwise. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. Croydon residents are reminded to be aware of council tax rebate scams. You can check your balance, instalments, payments and view bills online 24 hours a day. These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. | We provide a large number of services for local people, businesses . If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. find out if you're entitled to Income Support, Pension Credit or Tax Credits. 7. Croydon Council Tax team The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. 08 February 2023. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. We are committed to making our website accessible to all visitors. Get in touch with us online, by phone or in person. How to register for my online account You can register at www.croydon.gov.uk/myaccount . Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. If you are emailing us with your change of date then include your name, account number and preferred date. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. CR12345678). This allows us to free up scarce resources to be focused on other key services that meet our residents needs. The 10,000 signature threshold for . If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. Town Hall insiders speculate that the councils website and officials are struggling to cope with the volume of reports of missed bin collections, and are gearing themselves up for another tsunami of complaints of poor or non-existent service as we head in to the four-day bank holiday weekend. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. No surprise its them idiots Capita running the show. The council will never call residents to ask for bank details for the rebate. Enter your email address to subscribe to this blog and receive notifications of new posts by email. In the event of an emergency, the 020 8604 7124 hotline remains available. United Kingdom, NEW Help improve this site by Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. Send us a message and we'll get back to you as soon as we can. Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. This includes those who receive Council Tax support., Hi Dear Sir or madam. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. The BBC is not responsible for the content of external sites. The service will be back online shortly, please try refreshing the page in 15 minutes. Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. London Borough of Culture 2023. Have a Cash flow crisis The council will never call you and ask you to give them your bank details over the phone or by text. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". Council tax is payable on properties that are empty, including second homes. Show Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. Croydon CR0 1EA This service is in scheduled maintenance mode. From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. Of course it does not. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. You can get information on their website. You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. 2) Enter your new and previous postcode. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice 4. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. The scheme was introduced very quickly, leaving councils little time to prepare. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. You will need your council tax account reference number for the bill you want to pay, if you know it. You can get information on their. You can also choose to wait until September to receive the rebate in this way. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. How to claim your 150 Council Tax rebate to help with rising energy costs. Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. We use some essential cookies to make this website work. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Anyone any ideas please? Due to this, we will respond to your enquiry within 4 weeks. To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. The first is a calculator which can give you an idea of what you may be entitled to. 9 Some other shitty excuse Bernard Weatherill House 8 Mint Walk. Croyctax@croydon.gov.uk. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. Proud to be Croydon - diverse and ambitious. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. By Kwame Boakye. Dont worry we wont send you spam or share your email address with anyone. Posted on January 12, 2023 by insidecroydon. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. He added: If we defeat the mayors budget on first presentation, we will call on Conservative councillors to reject it at second presentation.. Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 This is because will have already had a 150 payment through the Household Support Fund. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. Based in Croydon and edited by Steven Downes. You could make it easier for the council to contact you by completing an application for an online account. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. giving feedback Thank you for contacting the Council Tax Department. If youre paying bills via direct debit youre not that poor. Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". I also tried to set up an account with grantapproval.uk. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. giving feedback Have a useless executive team Are unable to get over those pesky Rachmanistic behaviours Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. We are committed to making our website accessible to all visitors. Contact us. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. 1. Sometimes we may call or text you. For queries . You have rejected additional cookies. Under current rules, town halls can only . Visit the government's website for more information about support for energy bills and the cost of living. The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. Council Tax team. But on May 30, the council invited residents to complete an online form to receive their rebate payment. Because nobody cares. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether.

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